Frequently asked questions.

A WhatsApp AI assistant and CRM that take over the salesperson's repetitive work. It answers customers personally using your company's prices and rules, clarifies the request, prepares the quote text, books meetings and follows up. A person makes the decisions.

No. AI is the salesperson's assistant. It takes over the repetitive work, but discounts, exceptions, agreements and the decision that a customer is ready to buy stay with the salesperson. When a question needs a person, the assistant hands the conversation to the team with the full context.

From a knowledge base we build together with you: products, prices, lead times, terms and the most common questions. When something changes, we update the knowledge base and from then on the system answers with the new information.

It does not guess. Your team gets a notification with the whole conversation, replies, and the system carries on from there. For the customer it is an ordinary conversation with the company.

A chatbot answers from a pre-written script and stops when a question doesn't fit it. An AI assistant understands free text and answers from the company's knowledge base. An AI agent carries out several steps on its own, one after another. In sales we set up an AI assistant that waits for the salesperson's approval at the important steps.

Manufacturing, construction and real estate, wholesale and other companies whose customers write with questions about prices, lead times and options before they buy. Examples: Tilderu kvartals and Alpine SIP.

Where customers already write: WhatsApp Business, email, website forms and Meta ad leads from Facebook and Instagram. All enquiries end up in one CRM.

WhatsApp Business, email, website forms, Meta ad leads and Google Calendar. Warehouse, accounting or other systems can be connected if they have an API or a data export.

Yes. You can reply to a customer, approve a quote or move a meeting from the site, the factory or the car. When your decision is needed, a notification arrives on your phone.

Yes, at any moment. The team sees the whole conversation and the customer does not have to repeat anything.

Setup starts from €2,100. It is a one-time fee for building the system for your company: the knowledge base, connecting the WhatsApp number and channels, a CRM with your statuses and team training.

Usually €200-300 per month. It covers WhatsApp, servers and AI costs, maintenance and improvements, updating the knowledge base and support when something needs to change.

We build every system for a specific company. The final amount depends on the features, the systems to be connected and how the system is built, so we give the exact price after the first meeting.

While we work together, we create paid ad campaigns and ad videos at no separate charge. For deals the system helped to close, we receive a commission agreed in the contract. No deals, no commission.

A first version you can test yourselves is usually ready within 1-2 weeks. The full launch depends on how many channels and systems need to be connected.

In four steps. Conversation: we understand how enquiries reach you today and where they get lost. Knowledge base: together we collect products, prices, terms and the most common questions. Trial: the first version on your number. Launch: we switch it on for customers, follow the conversations and improve the system based on real ones.

What you already have is enough: a price list, product descriptions, terms and the questions customers ask most often. In the first meeting, explain what you make or sell, where enquiries come from and what takes the most time.

We do not leave the system alone. We follow the conversations, update the knowledge base and improve the system together with you.

You do. Conversations and customer data are your company's data. We process them only on your behalf, as set out in a data processing agreement.

At the important steps it waits for a person's approval: you check the quote and send it with one button. No customer is removed from the CRM automatically, and every action has a way back.

From €50 per video. The price depends on the length of the video and the amount of filming and graphics.

On location, where the client's work happens: construction sites, exhibitions, tracks and sites. The company's own people speak on camera.

9:16 short videos (Reels, TikTok, Shorts), 4:5 posts and 16:9 for the website.

Yes. We prepare the captions, covers and the calendar. You approve, and the video goes to Instagram, TikTok and Facebook.

Every lead from an ad arrives in the AI sales system with its source, gets a personal reply, and you see which ad brought it.

We come to your office in Riga, show examples and go through the options. Elsewhere we meet by video call (Teams, Zoom or Google Meet) or by phone.

Yes. For example, the Tilderu kvartals website has a 3D tour, an apartment catalogue, a finishing configurator and a mortgage calculator. The new Alpine SIP website is in progress.

Yes, in Latvian and English. The system talks to customers in the customer's language.

WhatsApp or phone +371 26 317 244, email info@aera.lv or the contact form.